Artfrika - AI-Powered African-Inspired Custom Products

Artfrika ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artfrika.com, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information — name, email address, shipping address, phone number (when you create an account, place an order, or contact us)
Payment Information — processed securely through third-party payment processors (we do not store full card details)
Design & Creative Input — text prompts, uploaded reference images, preferred styles and color choices
Technical Information — IP address, browser type, device information, operating system, pages visited, time spent
Cookies & Similar Technologies — usage data, preferences, analytics (see Cookies section below)

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To process your orders and deliver your custom products
To generate AI-created designs based on your prompts
To communicate with you (order updates, support, important notices)
To analyze usage trends and improve user experience
To prevent fraud, abuse, and unauthorized access
To comply with legal obligations

3. AI Training & Data Usage

Important: User-uploaded reference images and design prompts are not automatically used to train our public AI models.

Only anonymized, aggregated usage patterns (without personal identifiers or specific image content) may be used to improve general performance.

We will never sell your personal designs, prompts, or uploaded images to third parties.

4. Sharing & Disclosure

We may share your information with:

Service providers (printing partners, shipping companies, payment processors)
Analytics & cloud infrastructure providers (under strict confidentiality)
Legal authorities when required by law or to protect our rights

We do not sell your personal data to advertising companies or data brokers.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data (subject to legal retention obligations)
Object to or restrict processing
Data portability

To exercise these rights, please contact us at: privacy@artfrika.store

7. Cookies & Tracking

We use essential cookies for site functionality and analytics cookies (Google Analytics, etc.) to understand how visitors use our site. You can manage your cookie preferences through our cookie banner or your browser settings.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Questions or concerns about this Privacy Policy?

Contact our Privacy Team →